José-Marie Griffiths, Ph.D.

Navigation Bar: Experience, Research, Academics, Recognition, Scholarship

Organized by University
Academic Administration
Academics: Teaching and Other Activities
Go to Course pages

Academic Administration

University of Michigan

As Chief Information Officer (CIO)

Responsible for the development and implementation of all information technology programs and priorities to enhance the University's distinction in teaching and learning, research, administration, and public service. U-M is one of the largest research universities in this country, with a research expenditure volume of over $600 million a year (1997-98), and home of one of the nation's top medical centers, 31 research centers, 10 institutes and 4 research museums. A member of the Provost's Office, responsible for working closely with University executives, the Regents, Deans, Directors and faculty in the expansion and integration of information technology to enhance the work and impact of the extended University community. Also responsible for the University's relationships with external organizations and individuals relative to information technology, including constituency relationships to expand the University's resource base.

As Executive Director of the Information Technology Division (ITD) (1996-2000),
now called Information Technology Central Services (ITCS)

Information Technology Central Services, (ITCS) leads the University's primary academic and administrative telecommunications, networking, computing, and infrastructure organization. U-M has an unusually extensive technology environment, with more than 55,000 computers on campus and more than 100 miles of fiber optic computer networking connecting 160 buildings and 300 local area networks. This role directed a staff of over 600 employees, who design, deploy and operate all of the centralized technology services in support of teaching and learning, research, and public service. Directly responsible for an annual budget of over $100 million and coordination responsibility for units with budgets totaling over $200 million.

General, key accomplishments

Creation and implementation of a new technology service delivery and costing model for faculty, students and staff that has increased service levels by 200% to 1,000% while simultaneously cutting costs 50% to 75%.

Initiation of an innovative Strategic Alliances program with corporations, which federates U-M shared technology needs in such a way that the University can leverage its total resources to take significantly increased advantage of corporate investment and philanthropy in technology-related areas.

Balancing the Information Technology Division budget, for the first time in many years, over the same period of time that the number of technology users on campus has grown from 30,000 to over 70,000 and technology funding has basically remained flat. This has come through the simplification and consolidation of internal operational processes and procedures in order to cut costs, while simultaneously maintaining employment for all existing ITD staff.

Significant planning and implementation in the far-reaching areas of: Internet 2 initiatives and a comprehensive plan for telecommunications infrastructure upgrades.

Collaboratory development in partnership with others across campus along with numerous inter-institutional collaboratories and other joint initiatives including security and authentication development for the University's administrative computing as well as new Internet2 applications, expansion of the U-M's digital library services, expansion of instructional technology capabilities and support for faculty curriculum initiatives and policy development in the areas of electronic records, use of published software, computer system and network security.

University of Tennessee, Knoxville

As Vice Chancellor for Information Infrastructure key accomplishments include:

Within one year, developed and conducted a participatory planning process to establish a vision, long-range plan and organizational structure for University computing and telecommunications.

Established two campus-wide advisory groups and an external advisory council (for instructional technologies).

Negotiated individual customer service agreements with academic and administrative units.

Established a customer advocacy group.

Initiated campus-wide distribution of Lotus SmartSuite.

Established an instructional technology function and planning for a new building to house the function.

Obtained a grant to become a Java SunSite.

Developed a student technology fee program that increased the annual revenue stream to the division by over 50%.

As Director, School of Information Sciences key accomplishments include:

Initiated a participatory strategic planning and continuous improvement process to examine possible new directions for the School.

Eight new directions were established with emphasis on a restructured curriculum including concentrations and a research agenda.

Concurrently with implementing change, successfully brought the School through an internal program review and formal external accreditation with new standards applied.

Increased student enrollment by 150%, faculty and staff resources by 50%, and the annual budget by 120%.

Academics: Teaching and Other Activities

Click on links below or just scroll down the page

University of Pittsburgh, 2001-present
University of Michigan, 1996-2001
University of Tennessee, Knoxville, 1989-1996
The Catholic University of America, 1982-1986
University of California, Berkeley, 1979-1980
Marconi Avionics, 1979-1980;
University College, London, 1972-1979
The Queen's University, Belfast, 1976-1977
Back to top

University of Pittsburgh, Professor
School of Information Sciences

Classes Taught

Doctoral Seminars (LIS 3100)
- Seminars in Professional Issues: Research as Rhetoric
- Seminars in Professional Issues: Technology and Society
Special Topics: Systems and Technology Management and Policy (INFSCI 2938)

School of Information Sciences Committees

Department of Library and Information Sciences (DLIS) Doctoral Studies Committee
DLIS Curriculum Committee
DLIS Faculty Development and Evaluation Committee
DLIS Planning Budgetary Committee
School of Information Sciences Planning and Budgetary Committee

University Committees and Advisory Boards

School of Information Sciences Dean Search Committee, 2002.
University Center for International Studies Global Studies Advisory Board
College of General Studies Information Technology Industry Advisory Board
Member of the Graduate Faculty of the University of Pittsburgh

Doctoral Students' Support

Dr. Griffiths supervises teaching fellows, conducts independent studies, and serves on the dissertation and comprehensive exam committee for several students.

She also serves as primary academic advisor to several doctoral students.

University of Michigan, Professor
School of Information

Classes Taught

Leadership and Organizational Design
Leadership and Management of Information Technology Organizations
Research as Rhetoric
and one freshman seminar: Women in Technology

Committees, Task Forces, and Discussion Groups

Chair, Information Technology Strategic Directions Group
School of Information Governing Faculty
School of Information Curriculum Committee
School of Information Promotion and Tenure Committee
School of Information Doctoral Committees
School of Information Economics Management and Policy Committee
President's Information Technology Revolution Committee (PIRC)
- PIRC Infrastructure Subcommittee
- PIRC “What should we teach?” Subcommittee
- PIRC “How should we teach?” Subcommittee
Information Technology Policy Committee
Distance Education Task Force
Media Union Executive Committee.